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Privacy Policy
    • Welcome to Sundarban Royals! A little about us: Our website derives its name from the world heritage site of Sundarban Mangrove forest, famous for its mangroves, biodiversity and its authentic Sundarban honey. Our raw organic honey is produced in these forests and directly shipped from the forest to your homes. We use sustainable honey sourcing at our Sundarban Royals farm. Below are the privacy policies for our website. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Sundarban Royals

PERSONAL INFORMATION WE COLLECT

    • When you visit Our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. This information that we collect is to make your experience better. Additionally, as you browse Our site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site, called as “Device Information”. We collect your device’s information using the following technologies: – “Cookies” are data files that are placed on your device and often include an anonymous unique identifier. – “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider(ISP), referring/exit pages, and date/time stamps. – “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse through Our site. Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card and debit card numbers), email address, and phone number. Also, when you purchase or attempt to make a purchase through the Site using Razorpay, we collect Razorpay email address. We refer to this information as “Order Information”. By using our website, you (the visitor/buyer) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion, if needed any. When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

    • We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: – Communicate with you; – Screen our orders for potential risk or fraud; and – When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. – Handle disputes We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). Additionally, we use Device Information for behavioral advertising including retargeting with advertisements that may interest you using the advertising platforms offered by Facebook, Google, Snapchat, Pinterest, Reddit, Microsoft among others. Text Marketing and notifications (if applicable): By entering your phone number in the checkout and initializing a purchase, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. Text marketing messages will not exceed 5 per month. You can unsubscribe from further text messages by replying STOP. Message and data rates may apply.

SHARING YOUR PERSONAL INFO

    • We share your Personal Information with third parties to help Us use your Personal Information, as described above. We use Google Analytics to help us understand how our customers use the website, you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or another lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

    • As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. You can opt out of targeted advertising by using the links below: – Facebook: https://www.facebook.com/settings/?tab=ads – Google: https://www.google.com/settings/ads/anonymous – Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads.

DO NOT TRACK

    • Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. We respect Our user’s choices.

DATA RETENTION ON SITE

    • When you place an order through the Site, we will maintain your Order Information for our records and to know our customer better, unless and until you ask us to delete this information.

CHANGES

    • We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

MINORS

    • The Site is not intended for individuals under the age of 13.

CONTACT US

  • For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at beewise.organic@gmail.com