• • Customers are entitled to cancel an order of any product within 2-3 hours of placing the order, before We ship the order. Cancellation can be done by writing to beewise.organics@gmail.com with a request for cancellation. In order to be eligible for a return, please ensure that: – The return must be requested within 7 days of the original purchase date. – The product must be unused, unopened, and in its original packaging condition.

2. How to Initiate a Return

• • In order to initiate a return, please follow these steps: 1. Contact our customer support team at [beewise.organics@gmail.com] or [+91 9748860171]and let them know the intent of your return. 2. Provide your order number and details about the product/s you wish to return. 3.If found the return request valid,our customer support team will guide you through the return process and provide you with a return authorization. 4. You can also reach out to us at our Whatsapp number +91 9748860171.

3. Return Shipping

• • Customers are responsible for the cost of return shipping. Please ensure that the product is securely packaged to prevent any damage during transit. We recommend using a trackable shipping service to guarantee the safe return of the item.

4. Inspection and Refund

• • Upon receiving the returned product, Our team will inspect it to ensure it meets the return eligibility criteria. If approved, a refund will be processed to the original method of payment within 10-12 business days.

5. Non-Refundable Items

• • Please note that certain items are non-refundable, including: – Perishable goods (products which expire fast) -Items that are customised for you. – Products that have been opened or used. – Gift cards..

6. Damaged or Defective Products

• • If you receive a damaged or defective product, please contact our customer support team immediately. We will work with you to replace the item or issue a refund. Make sure to make an opening video of that item.

7. Contact Us

• • If you have any questions or concerns about our refund and return policy, please contact our customer support team at [beewise.organics@gmail.com] or [+91 9748860171].

8. Policy Changes

• Nirjash under the company name Beewise Organics reserves the right to modify or update this refund and return policy at any time. Any changes will be reflected on this page. We shall have the right to refuse or cancel any orders placed for products listed at an incorrect price,rebate or containing any other incorrect information or any typographical errors. , whether the customer has confirmed and has been charged. In case of any money deductions, the customer will be refunded their amount within 10-12 business days. Thank you for choosing Nirjash. We appreciate your trust in our products and strive to maintain it. Beewise Organics Abhoynagar, Nischinda, Howrah, WB-711205.